Jililve Terms & Conditions — Everything You Need to Know

1 General Terms & Introduction

These Terms & Conditions ("Terms") apply to all users of the jililve platform and its services. jililve is an internationally licensed online gaming and betting operator. These Terms constitute a legally binding agreement between you and jililve.

These Terms & Conditions may be updated from time to time. Any changes will be published on this page. Continued use of the platform after such changes constitutes your acceptance of the revised terms.

2 Account Registration & Management

You need to create an account to access jililve's services. You must provide accurate and complete information at the time of registration. Providing false or incorrect information may result in account termination.

• Each individual may register one account only.
• Creating multiple accounts from the same IP address or the same device is strictly prohibited.
• You are responsible for keeping your account password secure.
• Transferring or selling your account to a third party is strictly prohibited.
• Report any suspicious activity on your account to us immediately.
• If any details provided at registration change, please update your account accordingly.

3 Age Restriction & Eligibility

Jililve is strictly for adults. You may not use jililve if you do not meet the following eligibility requirements:

• You must be 18 years of age or older.
• All bets must be placed in your own name and on your own behalf.
• Online gaming must be legal under the local laws of your jurisdiction.
• Any person legally declared unfit to engage in gaming due to a mental health condition may not use the account.

Jililve reserves the right to request identity and age verification documents at any time. Failure to provide the required documents may result in a temporary account suspension.

4 Deposit & Payment Methods

Jililve supports the most popular payment methods in Bangladesh. The key rules for deposits are:

• Deposits may only be made from a payment account registered in your own name.
• The minimum deposit amount is ৳500 (may vary depending on the payment method or active promotion).
• Successful deposits are usually credited instantly or within 15 minutes at most.
• If a deposit fails, please contact your bank or mobile operator for assistance.
• Payments from third-party accounts or credit cards are not accepted.

5 Withdrawal Rules & Conditions

The following rules apply when withdrawing winnings:

• Withdrawals can only be made from verified accounts.
• Minimum withdrawal amount is ৳1,000.
• Withdrawals are typically processed within 30 minutes to 24 hours.
• Large withdrawal amounts may require additional verification.
• Withdrawals will always be processed to the same payment method used for the original deposit.
• Winnings earned from bonuses must meet the wagering requirements before withdrawal.
• Under our Anti-Money Laundering policy, additional documentation may be requested in certain cases.

6 Bonus & Promotional Offers

Jililve offers a variety of bonuses and promotions. Each bonus has its own specific terms, but the general rules are as follows:

• The welcome bonus is available to new members one time only.
• Wagering requirements must be completed within a specified time period after claiming a bonus.
• Bets placed with bonus funds generally require minimum odds of 1.5 or higher.
• Any attempt to claim bonuses using multiple accounts or a VPN will result in forfeiture of all bonuses.
• Bonuses can only be used on the jililve platform and cannot be converted to cash (prior to completing wagering requirements).
• Cashback bonuses apply only to bets placed with real money.

Jililve reserves the right to modify, suspend, or cancel any promotion at any time. jililve also reserves the right to close any account found to have misused bonuses.

7 Betting Terms & Result Settlement

The following rules apply when placing bets on jililve:

• Once a bet is confirmed, it cannot be cancelled (except in specific circumstances).
• If a match or event is cancelled, the stake for the relevant bet will be refunded.
• Results will be settled based on official sources.
• If incorrect odds are displayed due to a technical error, jililve reserves the right to void the affected bet.
• There may be delays in in-play betting or discrepancies in live scores.
• If you have a dispute regarding a bet outcome, please contact our support team within 24 hours.

8 Prohibited Activities

The following activities are strictly prohibited on jililve:

• Creating multiple accounts to exploit bonus offers.
• Using a VPN or proxy to conceal your location.
• Money laundering or transactions involving illegal funds.
• Attempting to access or hack another user's account.
• Use of software bots or automated tools.
• Deliberately exploiting technical glitches on the platform.
• Rude or threatening behavior toward other players or jililve staff.

In the event of a breach of these restrictions, jililve may close the account and confiscate any funds without prior notice.

9 Account Suspension & Closure

Jililve may temporarily or permanently suspend an account for the following reasons:

• Violation of terms or suspicious activity.
• Failure to submit KYC documents or providing incorrect information.
• Evidence of participation in prohibited activities.
• Direction from a court or regulatory authority.

You may close your account at any time. Any eligible balance remaining in your account will be returned, excluding any bonus balance.

10 Responsible Gaming

Jililve is committed to responsible gaming. We want your gaming experience to stay healthy and enjoyable. To support that, we offer the following tools:

• Daily, weekly, and monthly deposit limits.
• Self-exclusion (temporarily closing your account for a set period).
• Reality Check (regular break reminders).
• Session Time Limit.

If you feel that gaming is becoming a problem, please reach out to our support team. For more information, visit our Responsible Gaming View page.

11 Privacy & Data Protection

Jililve takes the security of your personal data seriously. Our data management policy:

• Your information is used solely for service delivery and legal compliance purposes.
• Your information is not shared with third parties, except where required by law.
• All transactions are secured with 256-bit SSL encryption.
• You may request to view or delete your personal data.

For more details, visit our Privacy Policy View page.

12 Dispute Resolution

For any disputes or complaints, please contact our customer support team first. We aim to respond within 48 hours.

• Complaints can be submitted via email or live chat.
• If you dispute a bet outcome, refer to your account's bet history as the record of reference.
• If you are not satisfied with a decision made by jililve, you may escalate your complaint to the relevant licensing authority.
• All disputes will be handled in both English and Bengali.

13 Changes to Terms

Jililve reserves the right to update these Terms & Conditions at any time. For significant changes:

• Notifications will be sent to the email address or phone number registered on your account.
• The last updated date at the top of the page will be revised accordingly.
• Continued use of the platform after any changes take effect constitutes acceptance of the updated terms.

14 Contact & Support

If you have any questions about these Terms and Conditions or need assistance, please contact us:

• Email: support@jililve.bet
• Live Chat: Log in to the platform and click the chat button.
• Hours: 24 hours a day, 7 days a week.
• Language: Support is available in both Bengali and English.

For further assistance, visit our FAQ Page Find answers to common questions here.